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Privacy Policy

Last updated: June 1, 2026

In accordance with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR), and Spanish Organic Law 3/2018 on Personal Data Protection and the guarantee of digital rights (LOPDGDD), users of this website are informed about the processing of their personal data.

Data controller

The data controller is Solbot Ferros, S.L., with registered address at Camí del Crist, 08339 Vilassar de Mar, Barcelona, España and Tax ID/VAT number B22794697.

Contact details: 📧 solbotferros@gmail.com 📞 603211594

Personal data collected

Through this website, only the personal data voluntarily provided by the user is collected through:

  • The contact form
  • Direct contact by email
  • Direct contact via WhatsApp or other messaging services

Contact via WhatsApp or similar services is made voluntarily by the user and is subject to the privacy policies of each platform.

The data that may be collected includes:

  • Name
  • Email address
  • Phone number
  • Message or enquiry submitted

No specially protected categories of personal data are collected.

Purpose of processing

The personal data provided by the user is processed for the following purposes:

  • To handle and respond to enquiries, requests for information or communications received through the website.
  • To manage quotation requests or communications related to the services offered.
  • To maintain the necessary contact with the user in relation to their enquiry, request or possible contracting of services.

The data will not be used to send unsolicited commercial communications.

No automated decisions are made and no profiles are created.

The legal basis for processing personal data depends on the specific purpose:

  • The user’s consent, when the user voluntarily submits an enquiry through the contact form or contacts the company through other means available on the website.
  • The application of pre-contractual measures, when the user requests information, advice or a quotation regarding the services offered.
  • The legitimate interest of the controller, to maintain reasonable communications related to a previous enquiry or an already initiated request.

The user may withdraw their consent at any time, without affecting the lawfulness of any processing carried out before such withdrawal.

Data retention

Personal data will be kept for the time necessary to handle the user’s request and maintain communications related to that request.

When the enquiry leads to a commercial relationship, quotation, assignment or provision of services, the data may be kept for the periods necessary to comply with legal, tax or administrative obligations.

Once these periods have ended, the data will be deleted or blocked in accordance with the applicable regulations.

Recipients of the data

Personal data will not be disclosed to third parties, except where required by law or when necessary to handle the request made by the user.

The data may be processed by technology service providers necessary for the operation of the website, the management of the contact form, web hosting, email or other communication systems. These providers will act, where applicable, as data processors, in accordance with the GDPR.

If the user contacts the company through external services such as WhatsApp, email, Google Maps or other third-party platforms, the processing of personal data carried out by those services will also be subject to their own privacy policies.

Some of these providers may be located outside the European Economic Area or process data from third countries. In such cases, appropriate safeguards will be adopted in accordance with the applicable data protection regulations.

Cookies and third-party services

This website does not use its own cookies for analytics, advertising or tracking purposes.

The website may use technical services necessary for its operation, such as web hosting, contact forms, email or security systems.

The map displayed on the website is provided through OpenStreetMap via Leaflet. Its use is not intended for advertising tracking or the creation of browsing profiles.

When accessing external links, such as Google Maps, WhatsApp, social networks or other third-party websites, the processing of personal data is governed by the privacy policies of those providers.

If analytics cookies, advertising cookies or similar technologies requiring consent are incorporated in the future, the user will be informed and their consent will be requested in accordance with the applicable regulations.

Rights of data subjects

The user has the right to:

  • Access their personal data.
  • Request the rectification of inaccurate or incomplete data.
  • Request the deletion of their data.
  • Request the restriction of processing.
  • Object to processing.
  • Request data portability.
  • Withdraw consent at any time.
  • Not be subject to automated decisions.

To exercise these rights, the user may send a request to solbotferros@gmail.com, indicating the right they wish to exercise.

Where necessary, additional information may be requested to verify the identity of the applicant.

The user also has the right to lodge a complaint with the Spanish Data Protection Agency: https://www.aepd.es.

Children’s data

This website is not intended for children under the age of 14 and personal data from children is not knowingly collected.

Security measures

The data controller applies appropriate technical and organisational measures to ensure the security of personal data and prevent its loss, alteration or unauthorised access.

Updates to this privacy policy

This privacy policy may be updated to reflect legal or technical changes. Users are advised to review its content periodically.